CSV template / Free resource

CRO experiment backlog for evidence-led website improvements

Organise conversion research, hypotheses, page changes, evidence, effort, risk, metrics and learning without treating every redesign as an experiment.

Download the CRO backlog

No email gate · Editable CSV · No tracking claims

Conversion rate optimisation illustration showing a funnel and structured inputs
Conversion optimisation finds and reduces friction between qualified attention and meaningful action.

Purpose

Use the file to improve the decision—not complete paperwork.

Use this backlog to connect observed friction with a proposed change and a validation method. It supports A/B tests where volume permits and safer before-and-after checks elsewhere.

01Page and audience segment

02Evidence source and observed friction

03Hypothesis and proposed change

04Primary and guardrail metrics

05Impact, confidence, effort and risk

06Owner, status and dates

07Outcome, learning and follow-up

How to use it

Four steps from template to working system.

  1. 01

    Capture evidence

    Link analytics, interviews, recordings, usability findings or sales feedback to a specific journey problem.

  2. 02

    Write a causal hypothesis

    Describe why a defined change may affect a meaningful behaviour for a defined audience.

  3. 03

    Choose validation

    Use an experiment only when traffic, implementation and decision conditions support it.

  4. 04

    Preserve learning

    Record the result, limitations and next action even when the change did not win.

Working guidance

Use the template with context, evidence and ownership.

Open each note when that decision becomes relevant. The complete guidance remains available without turning the page into a wall of copy.

01

Conversion rate needs a denominator

Keep the audience, event definition, period and traffic mix visible. A percentage can change while qualified volume or profitability declines.

02

Protect guardrails

Monitor lead quality, revenue, accessibility, performance and user trust so one local metric does not damage the wider journey.

Resource questions

Scope, use and validation—answered.

01

Is every website change an A/B test?

No. A valid controlled experiment requires a testable hypothesis, appropriate allocation, stable measurement and enough evidence for the decision.

02

What if traffic is low?

Use qualitative research, usability checks, message testing and carefully documented sequential evidence without pretending it has experimental certainty.